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Change and Transformation
“The Beacon Group’s program proved to be a transformational experience for our staff, and has created a new, more open culture of creativity and collaboration that has given The Globe and Mail a marked and measurable competitive advantage.” — Phillip Crawley
“The Beacon Group’s thought provoking curriculum utilizes best practice tools and interactive media for evaluation, assessment and overall learning. It has helped us raise the bar on our calibre of talent.” — Ernst Lieb
“The Beacon Group was able to handle our 360 reviews across 9 offices in a manner that brought significant value to our partners, the firm and ultimately our clients.” — Judson Whiteside
“The human capital programs provided by The Beacon Group are best in class.” — Tye Burt
“The Beacon Group acted as a strategic partner and was instrumental in helping us raise the bar on candid dialogue and team performance.” — Robert Courteau
“The Beacon Group approaches very serious and difficult topics in an accessible and insightful way.” — Eric Siegel
“We engaged The Beacon Group when we needed to bring two cultures together after our first major international acquisition: the evidence of their success lies in both the subsequent growth in our business and our presence in more than twelve countries on five continents.” — Rupert Duchesne
“The Beacon Group excels in facilitating open & candid dialogue that has fostered superior team performance.” — Mary Ellen Carlyle
“Top-level thought leadership, combined with practical, cost-effective solutions—that’s the real value the Beacon Group team brings to bear on Foresters talent challenges.” — Suanne Nielsen
“The Beacon Group delivered cutting edge perspectives on many human capital topics that were tailored and customized to our company in a way that we could not have obtained at more generic, cookie-cutter advising shops.” — Doug Lord
“Doug Williamson and his team were of invaluable assistance in helping our organization navigate through a completely new strategic planning process and emerge with a three year plan resoundingly endorsed by our Board. Doug’s global perspectives and ability to drive consensus was an integral part of our success.” — Don Forgeron
“The Global HR & Communications senior team engaged the Beacon Group in shepherding us through a unique strategic planning process that involved an outside-in view of our current and future workforce and how this aligns to our business strategy. Thanks to Doug and his team it was a thought provoking process that sharpened our strategic thinking and, in the end, made our strategy stronger.” — Sylvia Chrominska
“The Beacon Group’s customized and personalized approach fit our needs perfectly. From the initial self-discovery phase all the way to recommending solutions, the work they have done has been consistently world-class. They combine strong analytics with a wealth of real world experience. They are focused, targeted and are experts at taking theoretic concepts and making them real. We look forward to working with Doug and his team as we continue to elevate our business and improve our internal performance.” — Don Romano
“I have had the pleasure of working with The Beacon Group and Doug Williamson for several years across several organizations and have always been impressed with their professionalism, work ethic and customer orientation. Doug's own highly energetic and highly customized approach to the specific needs of our business and our leadership team sets him apart from other strategic facilitators and objective "thought provokers" I have experienced. I am always grateful and impressed by the tangible results his interventions tend to produce.” — Lloyd A. Perlmutter
“The big contribution was The Beacon Group challenged our culture and our comfort level. We then arrived at a clear plan of concise deliverables that we needed to execute to move forward on our vision.” — Tony Ambler
“SKF approached The Beacon Group to develop our Talent Management program. The process implemented by Doug Williamson and his team was extremely important for us in determining how to execute the program on a clear, organized and systematic way. This was one of our most important projects that will enable us to ensure our sustainable growth.” — João Ricciarelli
“Through its sound and strategically practical business knowledge and experience The Beacon Group has and continues to assist SCI in better understanding and enabling our organization to build engaged teams and leadership capability to help make our supply chain clients more competitive.” —John Ferguson |
Provocative PropositionsIn the hyperactive and challenging world in which we all live, it is becoming harder and harder for business leaders to find time to read, reflect and gain insight from the many valuable sources at our disposal. In "Provocative Propositions", The Beacon Group attempts to fill that void by offering our opinion, often rather pointed, on a wide array of issues we believe are relevant to leading a modern organization. The articles are catalogued into 12 categories so you can quickly and easily find a topic of particular interest. We then offer three easy steps under the heading "In Our Opinion" to help business leaders take action on the key themes. Simply click on the category and read away. Getting to Smart
Step back for a moment and ask yourself three simple questions.
Is your business smart? Are your employees smart? Are your leaders smart? Not knowing is pretty dumb. In too many cases, organizations spend far too much of their time focused on measuring and analyzing whether or not their employees and leaders actually "do" their jobs. Unfortunately, it is rare to find an organization that actually spends its time understanding "if" their employees can actually perform the tasks they are being assigned. Competency versus Skill The "smart" organization understands that by focusing on the elusive "if" component of managerial competency, they can significantly reduce the amount of agony and stress for everyone involved. In his recent book "Executive Intelligence", author Justin Menkes points out that cognitive ability tests have repeatedly been proven to be a highly effective way of predicting work performance. The question then becomes, is your organization smart enough to take note of this fact? Executive Intelligence Justin Menkes' concept of Executive Intelligence was initially conceived when he discovered that, despite what we had thought for years, traditional IQ tests were not very effective in a business setting. He then went on to develop a modified system that recognizes "smarts" in various aspects of business success. In his book "Executive Intelligence" , Menkes argues that aptitudes or smarts are divided into three groups:
By evaluating an individual on these three aptitudes, you may be able to effectively determine whether of not the individual will excel in the business world. In other words, by focusing on the predictive indicators of success, you can improve your chances of actual success. Knowing What One of the key elements in identifying a person's underlying Executive Intelligence is understanding the difference between what an individual knows and what they are capable of learning. Many traditional business assessments use measures that test an individual's knowledge, not necessarily his or her intelligence. To put it in more common business terminology, most capability tests use lagging indicators, whereas the key to Executive Intelligence is in testing and developing individuals using leading indicators. The Executive Triathlon We have known for a long time that personal growth and development begins with an individual's willingness to look deep inside, to come to terms with their blind spots and face the root cause of what is holding them back or capping their proficiency. Menkes draws the analogy of tri-athletes at the beginning of their career. At first they may be excellent in one of the three disciplines. However, spending an inordinate amount of time honing their skills in this one area at the expense of developing competence in the other two, will never lead the athlete to success in the triathlon. The key is to recognize, and then work on, one's weaknesses to develop the entire intelligence package. The Charisma Trap Over the past couple of years, many books have been published extolling the virtues of the charismatic leader. Upon reflection, however, it turns out that charismatic leaders are seen as the ideal only in certain unique situations and only where they are successful when measured in terms of Profit and Loss. The fact of the matter is, many more organizations have followed charismatic leaders who were not that successful, who may have excelled at one but not all three of the elements of Executive Intelligence and who were left asking "where's the beef?". Pat Russo, CEO of Lucent Technologies sums it up quite nicely, "you can have all the charisma in the world, but if you're not effectively leading, managing, and getting results, it won't matter". In other worlds, be careful not to fall into the charisma trap. To worship the image rather than the result. In Our Opinion The Beacon Group's Key Methods to Developing Executive Intelligence We have been working in the field of "predictive indicators" for several years and, in the same way Menkes came to his conclusions, we have found that developing true capacity and releasing potential can best be done in a number of ways. Allow us to share a few of them with you. Business Challenges – Simulations that test leaders in certain situations are great, but they are just that, simulations. To test the mettle of your employees, give them access to real problems facing your organization, and have them work through them in real time with a trained facilitator. Team Coaching – As a significant component of Executive Intelligence deals with interpersonal relations, an effective way to develop your employees is to coach them (together with their boss, in a group setting) to communicate with candour, and to follow a guided process while making effective decisions. Dedicated Learning – Systematically directing training to each of the 17 skills identified by Menkes, will serve as a foundation for achieving balanced proficiency and increasing each individual's Executive Intelligence. Regular Assessment – Raising the overall Executive Intelligence of your organization is a worthy goal. Understanding, measuring and tracking the precise return on this investment can be accomplished through regular, dedicated and blunt assessments of key individuals using 360º feedback. Our Monthly Rant The Peril of the Nice Organization It has been shown that striking the right balance between an individual's core intelligence and their sociability is key in a business setting. Unfortunately, organizations everywhere continue to take a hit – both to their P + L and their morale - thanks to what Jack Welch calls the dirtiest little secret in business or "superficial congeniality". We agree with Jack (at least on this issue) when he points out that one of the obvious effects of the "nice organization" is a lack of candour or straight talk. While this habit might very well give the illusion of a great workplace, it is unlikely to produce either good leaders or good followers. More importantly, with study after study showing that sociability is critical in today's modern organization, many have put the emphasis on this factor alone. As a result, organizations are now finding that they may have a roster full of nice people, but no one actually smart enough to get the job done. Think about it. |
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