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Change and Transformation
“The Beacon Group’s program proved to be a transformational experience for our staff, and has created a new, more open culture of creativity and collaboration that has given The Globe and Mail a marked and measurable competitive advantage.” — Phillip Crawley
“The Beacon Group’s thought provoking curriculum utilizes best practice tools and interactive media for evaluation, assessment and overall learning. It has helped us raise the bar on our calibre of talent.” — Ernst Lieb
“The Beacon Group was able to handle our 360 reviews across 9 offices in a manner that brought significant value to our partners, the firm and ultimately our clients.” — Judson Whiteside
“The human capital programs provided by The Beacon Group are best in class.” — Tye Burt
“The Beacon Group acted as a strategic partner and was instrumental in helping us raise the bar on candid dialogue and team performance.” — Robert Courteau
“The Beacon Group approaches very serious and difficult topics in an accessible and insightful way.” — Eric Siegel
“We engaged The Beacon Group when we needed to bring two cultures together after our first major international acquisition: the evidence of their success lies in both the subsequent growth in our business and our presence in more than twelve countries on five continents.” — Rupert Duchesne
“The Beacon Group excels in facilitating open & candid dialogue that has fostered superior team performance.” — Mary Ellen Carlyle
“Top-level thought leadership, combined with practical, cost-effective solutions—that’s the real value the Beacon Group team brings to bear on Foresters talent challenges.” — Suanne Nielsen
“The Beacon Group delivered cutting edge perspectives on many human capital topics that were tailored and customized to our company in a way that we could not have obtained at more generic, cookie-cutter advising shops.” — Doug Lord
“Doug Williamson and his team were of invaluable assistance in helping our organization navigate through a completely new strategic planning process and emerge with a three year plan resoundingly endorsed by our Board. Doug’s global perspectives and ability to drive consensus was an integral part of our success.” — Don Forgeron
“The Global HR & Communications senior team engaged the Beacon Group in shepherding us through a unique strategic planning process that involved an outside-in view of our current and future workforce and how this aligns to our business strategy. Thanks to Doug and his team it was a thought provoking process that sharpened our strategic thinking and, in the end, made our strategy stronger.” — Sylvia Chrominska
“The Beacon Group’s customized and personalized approach fit our needs perfectly. From the initial self-discovery phase all the way to recommending solutions, the work they have done has been consistently world-class. They combine strong analytics with a wealth of real world experience. They are focused, targeted and are experts at taking theoretic concepts and making them real. We look forward to working with Doug and his team as we continue to elevate our business and improve our internal performance.” — Don Romano
“I have had the pleasure of working with The Beacon Group and Doug Williamson for several years across several organizations and have always been impressed with their professionalism, work ethic and customer orientation. Doug's own highly energetic and highly customized approach to the specific needs of our business and our leadership team sets him apart from other strategic facilitators and objective "thought provokers" I have experienced. I am always grateful and impressed by the tangible results his interventions tend to produce.” — Lloyd A. Perlmutter
“The big contribution was The Beacon Group challenged our culture and our comfort level. We then arrived at a clear plan of concise deliverables that we needed to execute to move forward on our vision.” — Tony Ambler
“SKF approached The Beacon Group to develop our Talent Management program. The process implemented by Doug Williamson and his team was extremely important for us in determining how to execute the program on a clear, organized and systematic way. This was one of our most important projects that will enable us to ensure our sustainable growth.” — João Ricciarelli
“Through its sound and strategically practical business knowledge and experience The Beacon Group has and continues to assist SCI in better understanding and enabling our organization to build engaged teams and leadership capability to help make our supply chain clients more competitive.” —John Ferguson |
Provocative PropositionsIn the hyperactive and challenging world in which we all live, it is becoming harder and harder for business leaders to find time to read, reflect and gain insight from the many valuable sources at our disposal. In "Provocative Propositions", The Beacon Group attempts to fill that void by offering our opinion, often rather pointed, on a wide array of issues we believe are relevant to leading a modern organization. The articles are catalogued into 12 categories so you can quickly and easily find a topic of particular interest. We then offer three easy steps under the heading "In Our Opinion" to help business leaders take action on the key themes. Simply click on the category and read away. Strategy Tales
There you are, lying on an inflatable sun raft in the middle of the ocean, Pina Colada in hand, enjoying the good times. Then, all of a sudden, the water gets wavy, the changes in the global economy rain down on you, and next thing you know you have been flipped out of the raft. You find yourself in the water. Swells rising all around you. Your stomach getting weaker by the minute. No life jacket. Too far from shore to call for help, and then …
Chomp, your lack of a clear-cut strategy bites you - you know where. The Avoidable Void Sad to say, but this type of reality is all too common. Despite well intentioned leaders and executive teams, who know that the myth can't last for ever, organizations everywhere find themselves surviving without a clearly defined, well-articulated strategy. The feeling in the organization is that everything is under control. Things will continue to work, and rebound in the same way they always have. Chomp. No such luck any more. Henry Mintzberg, Bruce Ahlstrand, and Joseph Lampel have seen this situation all too often, and in their new book they reveal that "Strategy Bites Back" with a vengeance. Organizations must honestly evaluate their current strategy, or lack thereof, and make a concerted effort to create and commit to a solid, well thought out, new strategy. If they don't, they could find themselves swimming in shark infested waters. Chomp. Death to Strategy Long live strategy! Consider this a primer on a new version of strategy - 'Strategy 2.0'. Organizations today are on a quest to reinvent or reimagine themselves, and with that comes the need to re-invent their strategy. Gone are the days of month-long strategic planning projects which lead to over-complicated, over-engineered strategic plans which were often well over most employees' heads and certainly disconnected from their day-to-day reality. In the past, the math often worked out to 80% planning and only 20% doing. Today, an organization's strategy should be 20% (or less) planning, and 80% (or more) doing. This is not to say that strategies should be poorly thought out. On the contrary. The plan should spell out the rules of the game, not necessarily the sequence of the plays. In the past the plan was the map, today it should be the compass. Therein lies the essence of the major, fundamental and ground-shaking change in the mindset required to create the plan and an even greater change in what it takes to implement it. Just when you thought it was safe Organizations are well past a crucial new crossroad and yet many have forgotten to take the turnoff. Here is what we mean. Think of the way things have changed. Children of a decade ago lived through the much slower and more linear transition from LPs to cassette tapes, to CD's. It was a different medium but it differed only in terms of the packaging. Today's children, on the other hand, will very likely never purchase a tangible fixed music 'platform' but will instead focus their interest and energy on discovering new and real time channels to deliver the music "experience" to them in their own unique way; at a time of their choosing and with a vast array of options and bundling . The bottom line? Even those of us over 50 know there has been a fundamental shift in the music industry, from a focus on tangible physical assets to the more intangible and highly customized experience. The same is true for all businesses today. Managers and leaders of the past generation were able to milk successful products and services and stretch their life cycle without having to make substantial changes to the basic product. Today, globalization, technology, competition and the consumer's expectations are eradicating everything from CD's to Legal Services. Now is the time to shift your planning and thinking energy away from a focus on the strategy development process. Redirect it instead to an all out effort to understand how your organization must evolve by looking at the broad evolution taking place in your industry or market. Success will lie in the quality of your thinking and understanding, not in your planning and budgeting. Testing the water The opening section of Strategy Bites Back is appropriately entitled "SWOTed by strategy". The implication – we have been SWOTed to death. One of the key mistakes many organizations make when developing a new strategy is not conducting a rigorous enough, broad enough or objective enough analysis of their environment (for further reading see our December 2004 Newsletter on "Confronting Reality"). The point is, if you're not sure where you are or where you want to go, test your product or service in a number of unique markets to find out which is, in fact, the best. Remember, you are trying to sell what people want, not what you want them to buy. In Our Opinion The Beacon Group's Keys to Getting Back to Strategy Basics Know your intent – Strategy gurus Gary Hamel and C.K. Pralahad wrote a great article for the Harvard Business Review entitled "Strategic Intent". In their words, an organization's strategic intent "captures employees' imaginations and clarifies the criteria for success". In other words, it is the "what are we trying to accomplish" piece of the strategy. Know your philosophy - Are you playing hardball? Are you leading a revolution? Or are you moving from good to great through evolution? Understanding your mental and tactical philosophy is crucial to determining the appropriate strategy for your organization. Burn the map; embrace the compass - Remember - simple, smart and fast. Again, your plan is to serve as a compass to accomplish your strategic intent. Hire smart people, give them the rules they are to play by and then get out of the way, so they can execute. Spread the gospel – The greater the percentage of your organization that knows your strategy intimately, the better. Your role as a leader is to ensure that the intent, the philosophy, and the plan are understood and valued by each and every member of your organization. Our Monthly Rant You don't have a strategy? Well, you're not alone! If you ask them, most of the thinking people in your organization will tell you that, above everything else, they want you to end the confusion and uncertainty and just tell them where you are going. It is not Vision they crave - it is Context. Far too often, organizations plan, plan, plan. They have operating plans, production plans, and sales plans. However, they don't have a strategic plan, a point of view or a context. How can this possibly be? Imagine what the shareholders and stakeholders would say if they found out that nobody was actually driving the boat? It also calls into question the reliability of the various 'plans' that are in place. Are they linked? Will they get the organization to where it needs to be? Oh wait … nobody really knows where they could be. Are you lost? |
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